Frequently Asked Questions
Is the pricing structure competitive?
Very. We understand that you seek competitive rates and transparent pricing structures that minimize all transaction costs, including interchange fees, processing fees, and other associated charges. We guarantee we can beat your fixed rate fee without sacrificing security or reliability!
What would be the general terms of our agreement?
You expect clear and straightforward contract terms, with no hidden fees or unexpected charges and that is what we offer. The term is month to month with no cancellation fees or hidden fees.
Do you offer security and fraud protection?
We know that payment security is a top priority for you so we offer state-of-the-art encryption & security. We provide robust security measures, including encryption, tokenization, and fraud detection tools, to safeguard your customers' sensitive information and protect against fraudulent transactions.
How reliable is our payment processing? Will will you get paid?
You rely on payment processing systems to be available 24/7 with minimal downtime to ensure that transactions can be processed without interruption. We understand that settlement times are crucial for your business as you rely on timely access to manage your cash flow effectively. We execute next day settlements so you can focus on your business and not the payment processor.
What forms of payment can you accept with our system?
All forms of payments so you can accept a wide range of payment methods, including credit cards, debit cards, digital wallets (e.g., Apple Pay, Google Wallet), and other emerging payment technologies to accommodate your customer’s preference.
Can we integrate the payment processing system with your website or platform?
Yes! We offer payment processing solutions that are easy to integrate with their existing e-commerce platforms, point-of-sale (POS) systems, and other business software.
If you have a question or problem, who do I contact?
24/7 customer support. Responsive and knowledgeable customer support is essential for you, as they may encounter technical issues or have questions about their payment processing services. We offer quick and efficient support can help resolve problems and minimize disruptions to your business.
Will you have access to financial reports?
We know you value access to detailed transaction reporting and analytics tools that allow you to track sales, monitor trends, and make informed business decisions. We offer enhanced reporting and analytics to lead your business to new heights.
Is Empowered Payment compliant with industry standards?
Yes, we adhere to industry regulations and compliance standards (such as PCI DSS). We help you meet these requirements and avoid potential legal or financial penalties.